In the past, VPNs were primarily used by large businesses to create secure networks between several office locations.
Now, VPNs are used by people of all sizes of organizations, including small and medium businesses, and even individuals who work from home. In fact, VPN usage has surged around the world during the COVID-19 pandemic.
In this post, we’ll discuss what VPNs are and how they work. Then, we’ll cover the best practices for VPN usage, especially for remote teams.
Let’s get started.
1. Use a VPN for all remote work
If you’re working from home, at a coffee shop or on a business trip, be sure to use your VPN. Even if you have a secure internet connection, a VPN can add an extra layer of security.
The VPN encrypts your data and hides your IP address, so even if someone is able to intercept your data, they won’t be able to read it. And, because the VPN server is located in a different place than your actual location, it can help prevent websites and third parties from tracking your online activity.
2. Make sure your VPN is secure
Not all VPNs are created equal. Some are more secure than others. Some are free, while others are paid. Some VPNs keep logs of your browsing data, while others don’t.
Before you start using a VPN, it’s important to make sure it’s secure. Look for a VPN that offers end-to-end encryption, doesn’t keep logs, and has a no-logs policy. You should also make sure the VPN you’re using is up to date, and that you’re using the most secure connection protocol available.
By taking these steps, you can ensure that your team’s data is safe and secure while you’re working remotely.
3. Use a kill switch
A kill switch is a feature that shuts down your internet connection if your VPN connection is lost. This is important because, if the VPN connection is lost, your IP address and browsing data will no longer be protected. This could leave your team exposed to hackers or other online threats.
Most VPNs have a kill switch feature, but not all of them. Be sure to check if the VPN you are using has a kill switch and, if it does, be sure to turn it on.
4. Use two-factor authentication
Two-factor authentication (2FA) is a security measure that requires you to verify your identity in two ways before you can access an account. It’s a simple and effective way to add an extra layer of security to your online accounts, and it’s especially important when you’re using a VPN.
Most VPNs offer 2FA as an option, and we highly recommend using it. It’s an easy way to make sure that even if someone does manage to get your username and password, they won’t be able to access your VPN account without also having access to your second form of authentication.
5. Don’t share your VPN with others
Your VPN subscription is for your personal use only. It’s never okay to share your VPN account with other people, even if they’re part of your remote team.
Most VPNs come with a limited number of devices that can be connected to the VPN at once. If you share your account with others, you may end up using too many devices and locking yourself out of the VPN.
In addition, sharing your account with others can compromise your security and privacy. If the person you share your account with does something illegal, it will be traced back to you.
Even if the people you’re sharing your account with don’t do anything illegal, they may still put your security and privacy at risk. It’s best to keep your VPN account to yourself.
6. Check your VPN’s server location
If you’re not sure which server location to use, you can always choose the “best location” option. This will automatically connect you to the nearest server, which is the best option for a faster connection.
But if you’re trying to access content that’s only available in another country, you’ll want to make sure you’re connected to a server in that location.
7. Keep your VPN updated
Like all software, VPNs need to be updated regularly to ensure they work properly and securely.
VPN providers release updates to fix bugs, improve performance, and patch vulnerabilities.
If you don’t update your VPN, you could be leaving your remote team’s internet traffic exposed to hackers.
Most VPNs will alert you when an update is available, but you can also check for updates manually in your VPN app or on the provider’s website.
8. Use a VPN on all devices
Not all VPNs are created equal, and some are only available on certain devices. For example, you may be able to use a VPN on your laptop but not your phone.
To ensure your data is always protected, use a VPN on all devices. This includes your laptop, phone, tablet, and any other devices you use to connect to the internet.
9. Choose a VPN with good customer support
No matter how great your VPN is, problems and questions can arise. As more VPN providers introduce AI agents for customer support, it’s worth checking whether automation improves resolution speed and consistency without sacrificing human backup when issues get complex.That’s why it’s essential to choose a VPN with good customer support.
Look for VPNs that offer 24/7 live chat support. This is the fastest and most convenient way to get help. Some VPNs also offer support via email, phone, AI agents, and support tickets.
Before you sign up for a VPN, take a look at their customer support options. You may even want to test out their support team to see how helpful and responsive they are.
Conclusion
So, is your team using a VPN to work remotely? If not, you might want to consider it. Then, you can get started implementing these best practices.
